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Bài 53: Dealing with pressure of work

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Dialogue 1
– How do you handle pressure?
– I work very well with pressure

…I prepare for it before it comes
– Can you give me an example?
– When I worked at City Bank, we had many deadlines to meet

…I never waited until the last minute to do my work

…I always finished it ahead of time
– How do you deal with the public?
– I try to treat my customers with respect and patience

Dialogue 2
– How do you handle stressful situations?
– I try to stay as calm as possible

…When I’m with the customers, I like to be respectful and responsible
– Can you give me an example of personal experience?
– Yes, when I was working with the Universal System as a secretary

…a customer came in and he was very angry about his bill

…So I spoke calmly and told him to relax

…Once he’s calmed down

…we talked about the problem and solved it

…He walked away happy and so was I

Dialogue 3
– How do you deal with stressful situations at work?
– I’ve had many stressful situations at work

…I always try to stay patient

…Whenever I’m feeling stress, I breathe deeply to calm down
– Is there any else that you do?
– I try to talk to people to tell them how I feel

…If I’m having a problem with a customer, I try to talk politely

…If I have some other kinds of stress at work

…I talk to my colleagues or my boss about how I feel

…That usually helps

Dialogue 4
– How do you work under pressure?
– Oh, I’m pretty good with pressure
– Can you give me an example?
– As an accountant, I have to meet monthly deadlines

…This can make my work very stressful

…But I’ve learned that working hard and staying calm always relax me to meet the deadlines

Dialogue 5
– How do you handle with stressful situations?
– I handle with them professionally and patiently

…I’ve had experience with stressful situations at work

…I always try to prepare myself before stressful situations happen

…Then when they happen, I can handle them without any trouble
– Can you give me an example?
– Sure. If there are 2 phones ringing and customers waiting to be helped

…I’ll ask the customers if they can wait for a minute

…Then I’ll answer the phones and put them on a hold

…Next, I’ll try to help the customers quickly and politely

…Lastly, I’ll take the phone calls

Bài Dịch

Bình Luận

Bình Luận

100 Bài Tiếng Anh Giao Tiếp Cơ Bản Conversation 2014-10-12
Hieu Le
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Previous: Bài 52: Reasons for leaving a previous job
Next: Bài 54: Going on business

Bài học

  • Bài 1 - 20
  • Bài 21 - 40
  • Bài 41 - 60
  • Bài 61 - 80
  • Bài 81 - 100
Bài 1: What are you doing?
Bài 1: What are you doing?
Bài 2: What did you do last night?
Bài 2: What did you do last night?
Bài 3: What did you see?
Bài 3: What did you see?
Bài 4: What did you do today John?
Bài 4: What did you do today John?
Bài 5: What are you going to do tomorrow?
Bài 5: What are you going to do tomorrow?
Bài 6: Do you like school?
Bài 6: Do you like school?
Bài 7: Hello
Bài 7: Hello
Bài 8: Can
Bài 8: Can
Bài 9: What sports can you play?
Bài 9: What sports can you play?
Bài 10: Use to
Bài 10: Use to
Bài 11: Weather
Bài 11: Weather
Bài 12: Want
Bài 12: Want
Bài 13: Making a phone call
Bài 13: Making a phone call
Bài 14: Visiting a friend
Bài 14: Visiting a friend
Bài 15: Greeting and introduction
Bài 15: Greeting and introduction
Bài 16: What do you like to eat for breakfast?
Bài 16: What do you like to eat for breakfast?
Bài 17: Ordering food
Bài 17: Ordering food
Bài 18: Check please
Bài 18: Check please
Bài 19: Meeting a friend
Bài 19: Meeting a friend
Bài 20: How old is your car?
Bài 20: How old is your car?
Bài 21: About the train
Bài 21: About the train
Bài 22: A pair of shoes
Bài 22: A pair of shoes
Bài 23: Buying a phone
Bài 23: Buying a phone
Bài 24: Directions to the toilet
Bài 24: Directions to the toilet
Bài 25: Make an appointment for later
Bài 25: Make an appointment for later
Bài 26: Choosing a movie
Bài 26: Choosing a movie
Bài 27: What a coincidence!
Bài 27: What a coincidence!
Bài 28: Making a date
Bài 28: Making a date
Bài 29: Going to the shop
Bài 29: Going to the shop
Bài 30: Wanita
Bài 30: Wanita
Bài 31: Passing a message
Bài 31: Passing a message
Bài 32: Making a reservation
Bài 32: Making a reservation
Bài 33: At the restaurant
Bài 33: At the restaurant
Bài 34: Making a toast
Bài 34: Making a toast
Bài 35: At the travel agent
Bài 35: At the travel agent
Bài 36: At the airport
Bài 36: At the airport
Bài 37: Asking for assistance
Bài 37: Asking for assistance
Bài 38: At the hotel
Bài 38: At the hotel
Bài 39: At the restaurant
Bài 39: At the restaurant
Bài 40: Using different kind of service
Bài 40: Using different kind of service
Bài 41: Concierge
Bài 41: Concierge
Bài 42: Sight seeing
Bài 42: Sight seeing
Bài 43: Stopping a passerby
Bài 43: Stopping a passerby
Bài 44: Introduction
Bài 44: Introduction
Bài 45: Self-description
Bài 45: Self-description
Bài 46: Educational Background
Bài 46: Educational Background
Bài 47: Previous job experience
Bài 47: Previous job experience
Bài 48: Special Skills
Bài 48: Special Skills
Bài 49: The ideal job
Bài 49: The ideal job
Bài 50: Describe your greatest strengths and weaknesses
Bài 50: Describe your greatest strengths and weaknesses
Bài 51: Interests and Free Time
Bài 51: Interests and Free Time
Bài 52: Reasons for leaving a previous job
Bài 52: Reasons for leaving a previous job
Bài 53: Dealing with pressure of work
Bài 53: Dealing with pressure of work
Bài 54: Going on business
Bài 54: Going on business
Bài 55: Why do you want this job?
Bài 55: Why do you want this job?
Bài 56: Do you have any questions?
Bài 56: Do you have any questions?
Bài 57: Getting a job offer
Bài 57: Getting a job offer
Bài 58: Potential Market
Bài 58: Potential Market
Bài 59: A new proposal
Bài 59: A new proposal
Bài 60: Alternatives
Bài 60: Alternatives
Bài 61: What’s on the agenda?
Bài 61: What’s on the agenda?
Bài 62: Making a query
Bài 62: Making a query
Bài 63: Getting help
Bài 63: Getting help
Bài 64: Making an appointment
Bài 64: Making an appointment
Bài 65: Have lunch
Bài 65: Have lunch
Bài 66: Weighing up the options
Bài 66: Weighing up the options
Bài 67: Check this before we go will you?
Bài 67: Check this before we go will you?
Bài 68: Meeting
Bài 68: Meeting
Bài 69: Offering possibilities
Bài 69: Offering possibilities
Bài 70: Planning an important meeting
Bài 70: Planning an important meeting
Bài 71: Expressing a wish
Bài 71: Expressing a wish
Bài 72: Trying to arrange the meeting
Bài 72: Trying to arrange the meeting
Bài 73: How was the phone call?
Bài 73: How was the phone call?
Bài 74: Unplanned departure
Bài 74: Unplanned departure
Bài 75: How are things?
Bài 75: How are things?
Bài 76: Arranging a job interview
Bài 76: Arranging a job interview
Bài 77: New horizons
Bài 77: New horizons
Bài 78: The interview
Bài 78: The interview
Bài 79: My job description
Bài 79: My job description
Bài 80: Arriving at my new office
Bài 80: Arriving at my new office
Bài 81: Talking with my new boss
Bài 81: Talking with my new boss
Bài 82: The office tour
Bài 82: The office tour
Bài 83: Making an appointment
Bài 83: Making an appointment
Bài 84: Answering the telephone and transferring a call
Bài 84: Answering the telephone and transferring a call
Bài 85: Greeting a client
Bài 85: Greeting a client
Bài 86: In the meeting
Bài 86: In the meeting
Bài 87: Handling a complaint
Bài 87: Handling a complaint
Bài 88: Joining a marketing meeting
Bài 88: Joining a marketing meeting
Bài 89: Performance appraisal
Bài 89: Performance appraisal
Bài 90: Planning a business trip
Bài 90: Planning a business trip
Bài 91: Where do you come from?
Bài 91: Where do you come from?
Bài 92: How was your vacation?
Bài 92: How was your vacation?
Bài 93: Do you remember me?
Bài 93: Do you remember me?
Bài 94: I like your style
Bài 94: I like your style
Bài 95: Family
Bài 95: Family
Bài 96: Returning a shirt to the store
Bài 96: Returning a shirt to the store
Bài 97: Do you have a pet?
Bài 97: Do you have a pet?
Bài 98: Planning a trip
Bài 98: Planning a trip
Bài 99: What do you want to do after you graduate?
Bài 99: What do you want to do after you graduate?
Bài 100: Hobbies
Bài 100: Hobbies

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